Returns & Exchanges
At Leadership Circle North America, we stand behind the quality of our professional development resources and tools. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges to ensure your leadership journey remains seamless.
Return Process
- 1.Initiate a Request
Contact our support team with your order number and the reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all manuals, accessories, and documentation are included to qualify for a full refund.
- 3.Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 business days.
- 4.Receive Refund or Exchange
Once our quality assurance team inspects the returned items, your refund will be processed to the original payment method or your exchange will be dispatched within 5 business days.